Shipping Policy

Delivery options for your order

Review the delivery options, destination and full order amount shown at checkout before paying. The available services and any charges depend on the information provided for the order. If a shipping message and checkout appear inconsistent, contact florence.quistsl@mail.com before completing your purchase.

Check your delivery details

Enter the recipient name, street address, apartment or unit details where needed, city, region and postal code carefully. If you notice an error after ordering, contact us with your order number and the correction you need. Whether a change can be made depends on the current order status.

Processing and delivery estimates

Processing and delivery estimates can vary by item, destination and service. An estimate is not a guaranteed arrival date unless this is expressly confirmed for your order. Carrier operations, incomplete addresses, customs requirements and other circumstances can affect delivery.

Tracking and delivery problems

Use any tracking information provided with your order communication. For a delayed, missing or damaged delivery, email florence.quistsl@mail.com with your order number and a description of the issue. Include tracking details and relevant photographs when available.

Questions before ordering

If you need clarification about a destination, delivery option or an amount shown at checkout, ask before placing the order. For item problems after delivery, see the Return Policy. Your mandatory consumer rights remain unchanged.