Terms Of Purchase

Before placing an order

These terms describe shopping procedures for Peppermayo. Review the product description, colour, size, quantity and any item-specific information before adding a product to your bag. Contact florence.quistsl@mail.com before ordering if you need clarification.

Prices and checkout

Check the currency, product amounts, delivery options and any taxes or other charges displayed at checkout before paying. Where a reference price or saving is displayed, review the actual amounts shown for the selected product or variant. The total for your order is the amount presented at checkout.

Order information

Provide accurate contact and delivery details and retain your order confirmation. An order acknowledgement records that an order was received; fulfilment remains subject to payment authorisation, stock availability and applicable consumer protections.

Corrections, changes and cancellations

If an order detail needs correcting, contact us with the order number and your request. Available changes depend on the current order status. If a material product or pricing error affects an order, the issue will be reviewed and communicated where necessary in accordance with applicable rights.

Delivery, returns and support

See the Shipping Policy for delivery information and the Return Policy for return and refund enquiries. The Service Policy explains how to request support.

Your rights and information

Nothing here excludes a right or remedy that cannot lawfully be excluded. Personal information is handled under the existing Privacy Policy. For website use, see the separate Terms Of Use.